1. Do I need to provide any documents on check-in?

All guests are expected to provide a valid identity proof, i.e. Pan Card/Passport/Driving License/Ration card. A photocopy of this document will be taken at the reception counter before check-in. In case of online bookings, guests will have to provide a copy of the confirmation email on arrival.

2. What is the Check-In check-out time?

Check-In/Check-Out time is 11.00 am


1. What is the room tariff for the hotel?

Room tariffs are variable on the basis of occupancy rates and may be different.

2. When do I need to make the payment?

Guests are expected to pay the entire amount for their stay before checking-in. All food/laundry bills should be cleared upon delivery. We accept all major credit/debit cards.


1. What is the refund/cancellation policy of your hotel?

Any changes / cancellation done within 24 hours of check in date will attract penalty for 1night rate + Tax. Any changes / cancellation done before 24 hours before check in date will not attract any penalty. No Show will be charged for full stay Booking processing charges of 5.00% will be levied on all the refunds in addition to Cancellation Charges if any.


1. Is the room service available free of cost?

Yes, this service is provided without any extra costs. Cleaning of rooms and change of bedsheets /towels takes place on a daily basis. However, guests must either request room service via intercom or inform the reception on giving their keys while going out.

2.Can I order food in the room?

Yes, you can ring the bell from your room & order it.

Copyright © 2019 | Ellora Guest House